Thanks for visiting our terms of use (Agreement), we are WorkApp Pty. Ltd. ACN 163 385 804 (we, our, us and other similar terms). These terms govern your access to and use of our mobile applications and web interface, together known as WorkApp (WorkApp). WorkApp provides you with the ability to interact with our online global marketplace which aims to connect people for prosperity (Marketplace). By using WorkApp or our Marketplace, you agree to comply with and be legally bound by the terms and conditions of this Agreement. If you do not agree to these terms, you have no right to continue using our products or services.

It is your obligation to ensure that you have read, understood and agree to the most recent terms available at https://workapp.world/ (Website). You must not use WorkApp or the Marketplace if you are not able to form legally binding contracts or are under the age of 13. Those users aged between 13 and 17 (inclusive) must use WorkApp under supervision of a parent or guardian.

Please email us at info@workapp.world if you have any questions relating to these terms of use.

You acknowledge:

You acknowledge and agree that to make use of WorkApp, you are required to provide us with personal information and create an account with us (Account). We reserve the right to reject any new Account in our absolute discretion.

In creating an Account, you must provide any information reasonably requested by us for the purpose of operating the Marketplace and WorkApp. You warrant:

We will take reasonable steps to ensure WorkApp and our Marketplace is secure from unauthorised access consistent with generally accepted industry standards. You must take all reasonable steps to ensure usernames and passwords are not disclosed to third parties. If you become aware the security of your Account may be compromised, you must immediately notify us.

Subject to clause 8 (App Store Providers), we grant you a non-transferrable, non-exclusive, non-sublicensable, worldwide, royalty free and revocable licence to use WorkApp, on the terms contained in this Agreement (Licence).

We reserve the right to limit or suspend your access to WorkApp and alter the Account information, if in our reasonable opinion:

Suspending your Account will not constitute a breach of this Agreement by us.

You acknowledge and agree:

In order to make full use of mobile versions of WorkApp you must allow your device access to the following services:

If you make use of the employment related services on our Marketplace, you consent to receiving notices to the mobile phone number you have listed in your Account. You may unsubscribe from this service at any time by clicking on the unsubscribe facility in your Account Settings or de-activating your listing.

The content on the Marketplace is largely produced by other users and not us. It is to be used or relied on at your own risk. We make no warranty or representations as to the accuracy of the content of other users.

The Marketplace may contain hyperlinks and other pointers to websites operated by third parties, including other users of the Marketplace. We do not control these third party websites and are therefore not responsible for the hyperlinks, information or downloads available on them. You visit third party websites entirely at your own risk.

Where we provide hyperlinks, we do not indicate, expressly or implicitly, any endorsement, sponsorship or approval by us of the content on the third party website.

You must not:

Parts of WorkApp and our Marketplace are operated from information and communication technology infrastructure owned and controlled by third parties, such as Amazon Web Services. While we endeavour to provide a high availability system, where there are faults in our service providers services, our Marketplace may be disrupted.

You acknowledge and agree there may be technical or administrative errors associated with WorkApp and our Marketplace. We reserve the right to upgrade, maintain, tune, backup, amend, add to or remove content from, redesign, improve, take offline or otherwise alter both the Marketplace and WorkApp at our sole and absolute discretion.

We may remotely deploy updates which must be installed in order for you to continue to use WorkApp. Where an update is required, and you do not accept it, you may not be able to use WorkApp or access the Marketplace via the mobile apps until you install that update.

We reserve the right to make WorkApp and our Marketplace inaccessible, as required for upgrades, maintenance and updates. From time to time, without notice, access to all or part of our Marketplace may be disrupted or limited. During such an interruption, we will use reasonable endeavours to restore access as soon as practicable.

We provide support for WorkApp via our Website and email support@workapp.world

You acknowledge we are under no obligation to review the content submitted to the Marketplace and that in some cases that information may be mislabelled, misleading, offensive or inaccurate. You are solely responsible for ensuring the accuracy of the content and identity of any other user of the Marketplace before engaging with them.

In submitting content to the Marketplace, you must ensure your listing is properly categorised, restricted to the smallest appropriate geographic region and may only be posted on your own behalf or on behalf of your employer acting with the appropriate authority.

You acknowledge that we are not obliged to use any content submitted by you. However, we reserve the right to use the content you submit for the purpose of operating our services globally. It is entirely your responsibility to keep copies of any content uploaded via WorkApp and you must not rely on us storing copies for you.

We reserve the right to take down and destroy, without notice, any content which you submit.

We may, in our sole discretion set and amend time limits for any category of listing via WorkApp and our Marketplace. Upon the expiry of those time limits the content may be no longer visible to other users or may be deleted. Where permissible you may re-activate your listing in order for it to remain visible to other users.

The current time limits and methods of reactivation are provided in the table below:

In respect of any content you submit, you warrant you will not upload anything:

The WorkApp mobile applications are available from Google Play and the Apple App Store (App Store Provider).

This Agreement is between us and you only. We, and not the App Store Provider, are responsible for WorkApp, and we are solely responsible for:

The App Store Provider’s liability to you is limited to the refund of the purchase price of WorkApp and any other remedies under consumer protection law. Your right to use WorkApp is non-transferable and non-sublicensable, except to the extent the App Store Provider permits family sharing or like sharing arrangements.

The App Store Provider may monitor your use of WorkApp and is entitled to enforce the terms of this Agreement against you. You agree to submit to their legitimate enforcement activities.

If there is any inconsistency between this Agreement and the application use rules set out in the App Store Provider’s terms of service, their terms of service will prevail to the extent of the inconsistency.

When we talk about Personal Information, we mean information or an opinion about an identifiable individual (not a company), whether or not that information or opinion is true or in a material form (Personal Information).

You agree and consent to the handling of your Personal Information in accordance with our privacy policy, which is located at https://workapp.world/privacypolicy (Privacy Policy).

We may amend our Privacy Policy in our sole discretion. If we amend our Privacy Policy, we will post the new version on our Website.

When listing goods or services on the Marketplace you may nominate whether you want your street address to appear in any search results. You may remove such nomination at any time and are responsible for doing (or failing to do) so.

When enquiring by email to any user posting, your details will be shared with that user, together with a link to your profile in WorkApp. When you select the email icon, an email will be generated with your details pre-filled. You are responsible for removing any information that you do not wish the other user to see.

We warrant we own or have a licence to the computer code, graphics, trade marks, and other intellectual property (Intellectual Property) on our Website, in WorkApp and forming part of our Marketplace. The use of our Intellectual Property is subject to copyright and other Intellectual Property rights under Australian laws and international conventions.

You warrant you will not, without our written consent, do any of the following or permit any person over whom you have effective control to:

A party claiming that a dispute has arisen under this Agreement (Dispute) must give written notice to the other party specifying the nature of the Dispute and the parties must submit themselves to the dispute resolution procedure set out in this clause 11.

Subject to clause 11.2, the parties agree that if a Dispute arises, a party may not commence any legal proceedings relating to the Dispute unless it has complied with the provisions of this clause.

If the parties cannot resolve the Dispute within 30 days of receiving a notice of the Dispute, then either party may (by giving notice in writing to the other party) require the Dispute to be referred for mediation. The mediation must be undertaken:

Each party must pay its own internal and legal costs in relation to complying with this clause 11. The mediator’s costs are to be shared equally.

If the Dispute is not resolved within 30 days of the mediation commencing either party may commence proceedings in respect of the Dispute.

The parties acknowledge and agree this clause 11 does not:

References to non-excludable conditions mean any guarantee, condition or warranty (such as the consumer guarantees implied by the Competition and Consumer Act 2010 (Cth)), which cannot by law be excluded (Non-Excludable Condition).

Subject to any applicable Non-Excludable Condition, we make no warranties or guarantees:

We exclude all implied conditions from this Agreement except any Non-Excludable Condition.

Subject to the Non-Excludable Conditions, we exclude all other liability for any costs, including consequential losses, suffered or incurred directly or indirectly by you in connection with this Agreement, including:

Where a Non-Excludable Condition is deemed to apply, to the fullest extent permissible under the law, we limit our liability for any breach to:

You acknowledge and agree we are not involved in the interactions between users nor can we control their behaviour. Engaging with another Marketplace user is undertaken at your own risk and in your sole discretion. You release us, our agents and employees, from claims, demands and damages (actual and consequential, direct and indirect) of every kind and nature arising out of or in any way connected with disputes you have with other users (User Dispute). Furthermore, you indemnify us on a full indemnity basis against any costs we incur arising from a User Dispute in which you are involved.

You indemnify us and our employees, agents, officers and contractors on a full indemnity basis, for all costs suffered or incurred, arising wholly or partially, directly or indirectly, from your breach of this Agreement.

You may terminate this Agreement immediately by cancelling your Account.

We may end this Agreement:

Upon termination, for any reason:

Assignment - We may assign, encumber, declare a trust over or otherwise create an interest in our rights in this Agreement without your consent.

Entire Agreement - This document contains the entire agreement between the parties about its subject matter. Any previous understanding, agreement, representation or warranty relating to that subject matter is replaced by this document and has no further effect.

Event of Force Majeure - means an act of war (whether declared or not) or terrorism, the mobilisation of armed forces, civil commotion or riot, natural disaster, health epidemic, industrial action or labour disturbance, currency restriction, embargo, action or inaction by a government, a failure of a supplier, public utility or common carrier or computer disruption due to the effects of a computer virus, trojan, malware, a ransomware attack or other malicious code.

The parties' obligations, other than an obligation to pay money, under this Agreement are suspended for the duration of and to the extent they are affected by an Event of Force Majeure.

Either party may end this Agreement if the Event of Force Majeure continues to effect WorkApp or the Marketplace for more than 30 days.

Governing law - The laws of Queensland, Australia govern this Agreement. The parties submit to the non-exclusive jurisdiction of courts exercising jurisdiction there.

Notices - The parties agree all notices, disclosures and other communications that are provided in accordance with this clause, satisfy any legal requirement that such communications be in writing. Any communication under or in connection with this Agreement which we send to you, will be sent to you via a mobile application push notification, an SMS message or the email address provided to us in your Account. By accepting these terms, you give your consent to receive communications from us by email, SMS and push notifications. Your notices to us should be directed to info@workapp.world or sent via the facilities made available to you on our Website.

Severability - Any provision of this document which is unenforceable or partly unenforceable is, where possible, to be severed to the extent necessary to make this document enforceable, unless this would materially change its intended effect.

Variations to this Agreement - We may vary this Agreement at any time by posting, with 1 month notice, the new Terms of Use on our Website or updating them via WorkApp. If you do not accept the terms of the variation you may terminate your subscription in accordance with clause 14.

Thanks for visiting our Privacy Policy (Policy), we are WorkApp Pty Ltd ACN 163 385 804 of Level 52, 111 Eagle Street, Brisbane, QLD 4000 Australia (WorkApp, we, our, us and other similar terms). We are committed to providing quality services to you and this policy outlines our ongoing obligations in respect of how we manage your Personal Information. It applies to our WorkApp Terms of Use, the Billboard Terms and Conditions and other agreements we may form with you.

When we talk about Personal Information, we mean information or an opinion about an identifiable individual (not a company), whether or not that information or opinion is true or in a material form (Personal Information).

While your Privacy is important to us, nothing in this Privacy Policy constitutes a voluntary opt in to any privacy laws, anywhere in the world, which we are not statutorily bound to comply with.

We collect Personal Information in the ordinary course of our business, which is the provision of an online global marketplace which aims to connect people for prosperity (Marketplace). Personal Information is collected when you:

Information will only be collected directly from you unless you authorise another person to provide the information.

The types of Personal Information we collect includes your name, address, telephone number, email, details of any listings you make, IP address, device identification and any additional information you provide to us.

Where you contact us on behalf of your employer, the information you provide often contains information about your employment, position and employers contact details. In those circumstances certain employment information is collected.

We collect your Personal Information for the primary purpose of providing our platform to you. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.

Examples of when we may use your Personal Information include:

Where you provide us with consent to do so (e.g. if you have subscribed to our email or SMS lists or have indicated that you are interested in receiving offers or information from us), we send you marketing communications by push notifications, by email and SMS about listings and our platform that we feel may be of interest to you.

We (or an appointed third party) may also conduct surveys or market research and may seek other information from you on a periodic basis. These surveys will provide us with information that allows improvement in the type, quality and the manner in which our goods and services are offered to you.

You can opt-out of such communications if you would prefer not to receive them in the future by using the “unsubscribe” facility provided in the communication itself.

The data we collect may have analytical value to us, our business partners and our related entities. We reserve the right to process, distribute or sell information we collect through our services. However, we will only distribute data which has been de-identified or as otherwise set out in accordance with this Policy.

When you visit our website or engage with us through social media, certain information is collected. This is generally anonymous information and it does not reveal your identity. However, if you are logged into your account some of this information could be associated with you.

The following is the type of information which is collected:

By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject cookies some parts of our website may not work properly.

You can learn more about our Cookies Policy at https://workapp.world/cookiespolicy.

This website uses Google Analytics, a web analytics service provided by Google LLC (Google). Google analytics uses cookies, which are text files placed on your computer, to analyse how you use the site.

The information collected by Google about your use of the website will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.

By using this website, you consent to the processing of data about you by Google in the manner described in Google's privacy policy and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.

Generally, we store your Personal Information using secure servers protected from unauthorised access, modification and disclosure. The bulk of our structured data is stored in databases encrypted at rest. However, like most businesses we hold some information on our staff’s computers (such as emails from you) and where necessary as hard copy files (such as printed invoices).

Our systems are located across Australia and Singapore and are managed by us and our service providers. Personal Information that we store or transmit is protected by security and access controls, including username and password authentication, two-factor authentication, and data encryption (such as SSL) where appropriate.

In our dealings with third party service providers, we take care to work with subcontractors and service providers who we believe maintain an acceptable standard of data security compliance.

We retain your Personal Information for as long as is necessary to provide you access to our platform, as required for our internal business operations, and to comply with our legal obligations.

If we hold Personal Information about you, and we do not need that information for any purpose, we will take reasonable steps to destroy or de-identify that information, in accordance with the Australian Privacy Principles (APP) and the European Union General Data Protection Regulation (GDPR), unless we are prevented from doing so by law.

Under Australian law, financial records, such as those relating to financial transactions, must be retained for 7 years after the transactions associated with those records are completed.

If you no longer want us to use your Personal Information, you can request that we erase it and close your account. Where possible we will do so in accordance with the APPs and GDPR. However, where you request the erasure of your Personal Information we will retain information from deleted accounts as necessary for our legitimate business interests, to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations or requests by government, a court of law, or law enforcement authorities, enforce the terms of service and take other actions permitted by law. Any information we retain will be handled in accordance with this privacy policy.

Your Personal Information may be disclosed to:

(i) payment gateway providers, such as PayPal Holdings Inc.;

(ii) software developers;

(iii) administration service providers;

(iv) marketing service providers; and

(v) information technology service providers including cloud application providers.

We may disclose your Personal Information to third party contractors, service providers and suppliers with whom we have a business association who operate in Australia, Singapore and Pakistan.

While we do not otherwise actively disclose your Personal Information to overseas entities, our engagement of service providers, such as those who operate cloud services, may have international data centres and disaster recovery sites. Consequently, these providers may have access to your information offshore. We rely solely on reputable organisations for such cloud services.

Note: When you provide personal information in a listing, you are consenting to us publishing that information throughout the world. It is your responsibility to consider what information is appropriate to share.

If you contact us with a general enquiry, we may interact with you anonymously or through the use of pseudonyms. However, you are required to provide true and accurate details when requesting the supply of services and setting up an Account with us. You agree you will provide accurate information if we require it.

We endeavour to only hold Personal Information that is accurate, complete and up-to-date. You have the right to make a request to access Personal Information which we hold about you and to request corrections of any errors in that data. To make an access or correction request, contact us using the contact details provided at the end of this Policy.

If you have an account with us, you can access some of the Personal Information that we collect about you. By logging into your account, you can update or correct certain information.

In order to protect your Personal Information, when you contact us, we may require identification from you before releasing the requested information or making the correction.

For the purposes of the GDPR, we are a ‘data controller’ of Personal Information. If you’re a citizen or resident of the European Economic Area, the following rights apply to you.

You are entitled to ask us to port your Personal Information (i.e. to transfer in a structured, commonly used and machine-readable format, to you), to erase it, or restrict its processing. You also have rights to object to some processing that is based on our legitimate interests, such as profiling that we perform for the purposes of direct marketing, and, where we have asked for your consent to process your data, to withdraw this consent.

These rights are limited in some situations – for example, where we can demonstrate that we have a legal requirement to process your Personal Information. In some instances, this means that we may retain some data even if you withdraw your consent.

Where we require your Personal Information to comply with legal or contractual obligations, then provision of such data is mandatory and if you do not provide it then we will not be able to manage our contractual relationship with you, or to meet obligations placed on us. In those cases, you must provide us with your Personal Information, otherwise the provision of requested Personal Information is optional.

If you have unresolved concerns, you also have the right to complain to data protection authorities. The relevant data protection authority will be the data protection authority in the country:

Your privacy is important to us. If you have a complaint or concern about our handling of your Personal Information, we ask that you first contact our privacy officer whose contact details are listed below. We will investigate your complaint and reply to you in writing if you provide us with contact details and request us to do so.

If, after we have conducted our investigations you are still not satisfied then we ask you to consult with the Office of the Australian Information Commissioner:

Email: enquiries@oaic.gov.au

Telephone: 1300 363 992 (from overseas +61 2 9284 9749)

Post: GPO Box 5218, Sydney NSW 2001

If you have any questions about our privacy practices, wish to make a complaint or have questions regarding the way in which we have been managing your Personal Information, please contact our privacy officer:

Email: info@workapp.world

Post: Level 52, 111 Eagle Street, Brisbane, QLD 4000 Australia

We will need to change this policy from time to time in order to make sure it stays up to date with the latest legal requirements and any changes to our privacy management practices.

When we do change the policy, we’ll make sure to notify you about such changes, where required. A copy of the latest version of this policy will always be available on this page.

This policy was last updated on 31 May 2020