WorkApp Pty Ltd is committed to collecting only the minimum of personal information from you so as to be able to provide you with the best possible customer service experience and comply with our legal obligations, in particular the EU's new General Data Protection Regulation (GDPR), taking effect May 25, 2018.
WorkApp Pty Ltd is the owner and operator of the following websites and related mobile applications:
What Personal Information do we collect from you?
"Personal information" is information that we collect that may be used to identify you, and includes:
- your name, addresses, telephone number or email address or other information that we may require to provide when registering an account with us.
- It can also include any other information you provide or post while using WorkApp or WorkApp Billboards, including:
- Your location, if you choose to provide it (you may opt out at any time);
- Text messages or other forms of messaging,
- Pictures and videos
- additional information we are required or authorised by applicable national laws to collect and process in order to authenticate or identify you or to verify the information we have collected.
We also collect information that is usually non-personally identifiable, including but not limited to: geo-location information, browser type, version and language, operating system, pages viewed while browsing WorkApp or WorkApp Billboards, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are using the Services.
Why do we collect personal information?
We use the personal information we collect from you to:
- provide and improve our Services,
- to provide you with a personalised experience on our sites (especially, by offering you services and items that you may like),
- to contact you about your account and our Services,
- to provide you customer service,
- to provide you with personalised advertising and marketing, and
- to detect, prevent, mitigate and investigate fraudulent or illegal activities.
How do we store your information?
We store your personal information on servers operated by our third party providers, which may be stored anywhere in the world.
We ensure that our storage providers are strictly compliant with GDPR and follow strict security procedures to ensure that your personal information is not damaged, destroyed, or disclosed to a third party (other than our third party storage providers) without your permission and to prevent unauthorized access to it.
We will require all computers that store your information to be kept in a secure facility with restricted physical access with strict secure firewalls and other measures to restrict electronic access.
Only those of our employees who need the information to perform a specific job are granted access to personally identifiable information.
We will explicitly ask you when we need information to identify you. We may require you to co-operate with our security checks before we disclose information to you. You can update the personal information that you give us at any time by contacting us.
When do we disclose your personal information?
Under no circumstances will we sell your personal information to third parties for any purpose, whether commercial or otherwise.
We may disclose your personal information to the following parties and for the following purposes:
- to law enforcement or governmental agencies, or authorised third parties, in response to a verified request relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability.
- to third parties involved in a legal proceeding, if they provide us with a subpoena, court order or substantially similar legal procedure, or we otherwise believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity.
- to third party payment providers that we may use from time to time to detect, mitigate and investigate potential fraud or security breaches and facilitate the expedient processing of payments when you pay using a payment processor
Only the minimum personal information required to achieve these purposes will be disclosed.
How can you access and correct your personal information?
You have a right to access and request corrections to your personal information, subject to exceptions allowed by law.
If you would like to do so, please let us know. You may be required to put your request in writing for security reasons.
What about information you share with other parties?
This may include, but is not limited to, payment facilitators, content upload or download service providers and other users. Such third parties may have their own privacy policies and methods of collecting and using your data that may need to be considered before you choose to share information with them.